Warranty
Committed to customer needs
We’re proud of our customer service reputation and our commitment to customer needs. Warranties are an important part of your purchase, so our hardware products are covered by warranties.
Why our warranties are so comprehensive
We provide comprehensive customer focused warranties because our products are robust, built to the highest specification and pass a stringent quality control process.
Laser printer warranty
Our award-winning colour and black and white laser printers are backed by a standard warranty.
Register your laser printer warranty Printer warranty terms and conditions
3 year projector warranty
All our projectors are backed by our 3 year return-to-base warranty.
Register your 3 year projector warranty Projector warranty terms and conditions
1 year direct to garment (DTG) warranty
All our DTG printers are backed by our 1 year warranty.
Register your 1 year DTG warranty DTG warranty terms and conditions
Ricoh software assurance plans
When you buy any Ricoh software solution you’re automatically provided with a Ricoh Software Assurance Plan (RSAP). The RSAP ensures your software is performing at its best on current and future technology platforms.
News & Events
Keep up to date
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04 Dec
Ricoh selected amongst the Financial Times “Best Employers Asia- Pacific 2025”
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27 Nov
Ricoh received top five-star rating in the SDGs Management edition of Nikkei Sustainable Comprehensive Survey 2024
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14 Nov
Ricoh IM C320F Wins a 2025 Pick Award from Keypoint Intelligence
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31 Oct
Ricoh publishes Ricoh Group Integrated Report 2024 and Ricoh Group Environmental Report 2024